CUSTOMER SUPPORT
We're here to help you with any questions or concerns
Get in Touch
Email Support
For detailed inquiries and documentation
grievance@chihili.in
24/7 Response
Phone Support
Speak with our customer care team
+91 9124725574
10:00 AM - 7:00 PM IST
Working Hours
Monday to Saturday
Closed on Sundays
10:00 AM - 7:00 PM IST
Physical Centre
Visit our showroom in Bhubaneswar
Bhubaneswar, Odisha, India
10:00 AM - 7:00 PM IST
Quick Links
Frequently Asked Questions
To place an order, browse our collection, select your preferred item, customize it as per your needs, and proceed to checkout. You can create an account or continue as a guest. Fill in your measurements and delivery address, choose your payment method, and complete the purchase.
We'd Love Your Feedback
Your experience matters to us. If you have suggestions for improvement or feedback about our products and services, please share it with us.
Email: feedback@chihili.in
Phone: +91 9124725574
All feedback is reviewed by our management team and helps us serve you better.
Important Information
⚠️ Measurement Accuracy
Accurate measurements are crucial for custom-fit garments. Please measure carefully and double-check before submitting your order. CHIHILI is not responsible for fit issues due to incorrect measurements.
⏰ Working Hours
Our customer support and delivery services operate from 10:00 AM to 7:00 PM IST, Monday to Saturday. We're closed on Sundays. Please allow extra time for responses outside these hours.
🔒 Data Security
Never share sensitive information like bank details via phone or email unsolicited. Our support team will only request your Order ID and email address. Be cautious of potential fraud.