Contact Us

We're here to help! Reach out to us for any questions, concerns, or feedback

Get In Touch

Call Us

Speak with our customer service team

+91 98765 43210

Mon-Sat, 9 AM - 7 PM

Email Us

Send us your queries and feedback

hello@chihili.com

24/7 Response within 24 hours

Live Chat

Chat with our support team

Available on website

Mon-Sat, 10 AM - 6 PM

WhatsApp Support

Quick support via WhatsApp

+91 98765 43210

Mon-Sat, 9 AM - 7 PM

Send Us a Message

Visit Our Offices

Warehouse & Production

789, Industrial Area, Mancheswar, Bhubaneswar, Odisha 751010
Monday - Saturday: 8:00 AM - 6:00 PM

Frequently Asked Questions

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags. Custom orders are non-returnable unless there's a manufacturing defect.

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping is available for 2-3 business days. Custom orders may take 2-4 weeks depending on complexity.

Do you offer international shipping?

Yes, we ship worldwide. International shipping takes 7-14 business days. Additional customs duties may apply based on your country's regulations.

Can I track my order?

Yes, once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order on our website or the courier's website.

Do you offer custom sizing?

Yes, we offer custom sizing for most of our products. Please provide your measurements during checkout or contact our design team for assistance.

Find Us

Our main office is located in the heart of Bhubaneswar

Interactive map coming soon

123, Fashion Street, Saheed Nagar, Bhubaneswar, Odisha 751007